This English version is an unofficial draft for information only. The Swedish version applies, and prevails if the texts differ. Qslip is the English name of Kö(l)appen.
Last updated October 29, 2026
Qslip collects as little as possible. As a Visitor you can take a queue ticket without giving any information at all. A name is optional, and a phone number is only needed if you want a text message. Everything about your ticket is deleted 24 hours after you took the number.
The Service is run by Daniel Åderman (sole trader), Rapsodivägen 71, 142 41 Skogås, Sweden, info@qslip.app. Who is responsible depends on who you are:
| You are | Controller | Our role |
|---|---|---|
| A Visitor taking a queue ticket | The business where you are queuing (for example a shop, a spa or a clinic) | Processor, processing the data on the business's behalf |
| A Customer with an account in Qslip | Daniel Åderman (sole trader) | Controller |
| A visitor to qslip.app or kolappen.app | Daniel Åderman (sole trader) | Controller |
If you have questions about a particular queue, you can contact the business. You can also contact us, and we will forward the question.
| Data | Whose | Purpose | Legal basis | Kept |
|---|---|---|---|---|
| Queue number, time, which queue | Visitors | Keep your place in line and show when it's your turn | The business's legitimate interest | Deleted 24 hours after you took the number |
| First name or nickname (optional) | Visitors who enter a name | Show staff who is next | The business's legitimate interest. The field is optional | Deleted together with the ticket, 24 hours after you took the number |
| Web push subscription (a technical address for your browser) | Visitors who turn on notifications | Notify you when it's your turn | Consent, which you give when you turn on notifications | Deleted when your ticket is done, at the latest after 24 hours |
| Phone number | Visitors who choose SMS | Send a text message when it will soon be your turn | Consent, which you give when you enter the number | Deleted at the latest 24 hours after you took the number |
| Email address | Customers with Basic or Pro | Log in with an email link, send important notices about the service and provide support | Contract | As long as the account exists, then for at most 12 months |
| Logged-in devices (type of device and browser, when the login happened) | Customers with Basic or Pro | Show which devices are logged in, so they can be logged out | Contract | Until the device is logged out or the account is deleted |
| Name and company details | Paying Customers | Administer the subscription, provide support | Contract | As long as the account exists, then for at most 12 months |
| Payment details and invoices | Customers | Take payment and meet bookkeeping requirements | Contract and legal obligation | Card details are handled only by Stripe. Invoices are kept for 7 years under the Swedish Bookkeeping Act |
| Technical log (IP address, browser, time) | Everyone | Operations, security and troubleshooting | Legitimate interest | At most 30 days |
We don't use your data for advertising, don't sell it and don't do any profiling. Offers shown in a queue come from the business and are shown to everyone in the queue, not based on who you are.
We only share data with suppliers needed to run the Service:
Some of them may process data outside the EU/EEA, for example in the USA. The transfer is then based on the European Commission's decision on the EU–US Data Privacy Framework or standard contractual clauses.
Qslip uses no tracking cookies or third-party analytics tools. We only store what's needed for the service to work, for example your queue ticket in the browser's local storage so you don't lose your place if you reload the page. That information is needed to deliver the service you have asked for and therefore requires no consent.
You have the right to:
Since data about Visitors is deleted so quickly, it is often no longer there when a request comes in.
Contact us at info@qslip.app if you have questions or want to exercise your rights. We reply within one month.
If you are unhappy with how we process your data, you can complain to the Swedish Authority for Privacy Protection (IMY), imy.se, or to the data protection authority where you live.
We may update the policy. The date at the top shows when it was last changed. Customers who have provided an email address are notified by email of material changes.
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